Help Your Team Get More Stuff Done


Is your team brimming with excitement, engagement, and fervor for their roles? Distractions, interruptions, and inefficient workflows can hinder even the most exceptional credit union teams. Surprisingly, we’re quick to turn to perks and incentives to keep people motivated rather than practical steps to improve productivity.

Why is that?

We encounter statistics, such as those highlighted in Slack’s 2023 State of Work survey, indicating that 82% of employees identify feeling happy and engaged at work as a pivotal factor influencing productivity. So, we throw more toward things such as casual dress codes, wellness programs, and free food. It is often structure, however, that reduces fatigue, stress, and anxiety, which leads to happiness.

Maybe, just maybe, we have things backwards.

So, before you start the conversation about offering free yoga classes, what’s holding your credit union back? Here are three practical ways to help your employees get more stuff done.

Dive into the Flow Zone

You know those days when your team is juggling a dozen different tasks at once, feeling like they’re barely keeping their heads above water? Encourage your team to batch similar task together. By focusing on one type of task at a time, your team can minimize distractions and maximize efficiency.

What specific tasks or processes are causing bottlenecks or delays within the credit union? Are there any communication breakdowns or misunderstandings contributing to any workflow issues? Work with your team to get to the root cause of workflow problems.

Champion Service Excellence

Every interaction with a member is an opportunity not just to provide outstanding service but also to upsell or cross-sell. Encourage your team to listen closely to a member’s needs and preferences, and empower them to suggest relevant products or services that could enhance the member’s experience.

Championing service excellence isn’t just about solving problems. It’s going above and beyond to wow your members and keep them coming back for more.

Utilize Downtime Strategically

Empower your credit union personnel to excel in their roles by using those quieter moments to foster a culture of learning and improvement. This can be regular professional development sessions, online learning training modules, or knowledge sharing sessions where teammates can share insights, experience, and best practices with colleagues.

It’s important to remember that downtime is important for creativity, self-improvement, and rest and recovery. It is not meant for catchup work. If you are using downtime for busy work, you’re denying growth opportunities.

Set the Tone

Which of these strategies can you start immediately?

Remember: Leaders who demonstrate high levels of productivity inspire and motivate their team members to do the same. Leading by example shows that productivity is valued and expected within the organization.

As Vice President of Brand Experience for Your Marketing Co., Frank Allgood works with credit unions to develop strong leaders, create effective training programs, and build powerful brands. Want to connect? Call 864.326.8740 or email

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Dexter Ochoa

Development Assistant

When it comes to blending logical thinking and creative problem solving, Dexter’s abilities are undeniable! Beginning his career as a Web Developer, he’s no stranger to the wide world of Marketing and Advertising. Calling Biñan City in the Philippines home, Dexter has a burning desire to visit the Alpine peaks and valleys of Switzerland. While that journey may be far off, he is still no stranger to international travel. While visiting Japan, he was able to enjoy his favorite delicacy: Sushi and Sashimi. He also learned unexpected facts about Japanese Yen, specifically that it has special markings for the blind to know its value!

Living life by his motto to “Do good even if the world is unfair,” Dexter would also advise his younger self, “It’s hard, but you’re doing good!” Whether he’s enjoying a cup of coffee in the morning or the occasional Pale Pilsen in the evening, Dexter is eager to work with the talented professionals of YMC, and we’re just as eager to add his talent to the team as well! His marketing words of wisdom? “Be creative, and just do what you want!”

Andrew Wyche


Hailing from the NC state capital (that’s Raleigh if you didn’t know), Andrew is YMC’s Copywriter extraordinaire. That’s why he knows that “The verb form of ‘reconnaissance’ is ‘reconnoiter.’ The former is, strictly speaking, a noun.” Seriously, he knows his words and he’ll use those words to get bold and weird (in a good way) with his copy. Fuelled by a love for pasta, shellfish, a good single malt, or a meal consisting of all three, Andrew navigates life with a motto engraved in his heart: “Choose kindness. Always.” It is this guiding principle that has led him to explore the realm of marketing, driven by a desire to connect with people in meaningful ways. As he continues to chase his dreams, one bucket list item stands out above the rest – a pilgrimage to Scotland. With his heart set on adventure and his pen poised for creativity, Andrew’s journey is far from over.

Alex VanHaasteren

Senior Web Developer

Alex is YMC’s Senior Web Developer and, as the title suggests, she is an absolute pro! While she initially started in graphic design – working long and hard to expertly bring concepts to life – she also felt drawn to technology and applying her natural ability to problem solve. Web Development proved the perfect blend of her creative passion and technical savvy.

When Alex is out with friends – including her YMC colleagues – she’s up for Greek cuisine or some good pulled pork BBQ washed down with Diet Coke. Or an Old Fashioned, if the occasion demands. Someday, she hopes to go to Africa on a safari. Hopefully she’ll see a giraffe in the wild, because – as she’s pointed out – its neck is too short to reach the ground!

When she isn’t jamming out to T-Swift, she’s happy to impart some marketing words of wisdom, “Aim to create something unforgettable.” For day-to-day inspiration, she would remind you of two fundamental truths: You decide your happiness, and Ice cream is its own food group—not just a dessert.

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