The Humble Leader’s Guide for Credit Union Resilience
There is a delicate dance of expressing gratitude this time of year. There is a stronger desire to show employees appreciation through festive cheer, gift-giving, and sugary bliss in the breakroom. But how can you go beyond surface appreciation? Expressing thanks and showing appreciation fosters a sense of mutual respect and connection with others. However, […]
From Benny Goodman to Credit Union Leaders: Breaking the Noise Barrier and Embracing the Future
“I guess people used to think my music was noise.” Toward the end of his career the “King of Swing” Benny Goodman was due to record at a studio. Just down the hall a punk rock band was recording. Benny’s manager arrived at the studio first and heard the other band playing and kindly asked […]
Selfish Credit Unions Kill Opportunities
When credit union leaders and board members resist change in favor of the comfort of the familiar past, all in the name of love of the credit union, I ask one question: “What is your credit union story from when you first joined?” I tend to hear emotional and moving stories about the many firsts […]