Serving as the Vice President of Brand Experience, Francis Allgood, aka Frank, has a multitude of experience with communication through marketing. He has cultivated a piece of advice from his lengthy experience, “Tell a story that will change how a person feels. This can be about themselves, about you or your products, or even about the competition. Authentic brands are built on a balance of warmth and competence, and there’s an art (and science) to reaching meaningful consumer action.” This personal touch also relates directly to the YMC staff as Frank stresses that the team’s work is valuable and has an impact on those in the communities our credit unions serve. Working with people is the cornerstone for Frank’s interest in public facing marketing, with that being said, he would tell a younger version of himself that people pleasing will ultimately lead to failure.

Outside of work, Frank can be found with his wife Jeneane, and their two children Penelope and Thomas possibly at Saskatoons, drinking a Wandering Bard Oaked Blueberry Mead. Or perhaps at a Seattle Seahawks game where he has hopes to be in the building for a Super Bowl victory.

Heading up the Creative Team is Jennifer Pham. Jennifer is an undeniably skilled designer who spent her college years honing a defined style and scientific precision while earning dual degrees in Graphic Design and Chemistry at the University of South Carolina.

A creative soul and natural leader, Jennifer has found a second home here at YMC. She seldom meets a problem she can’t finesse her way around. She loves working with the staff and pushing creative boundaries, and always reminds the team that less is more. A graduate of YMC’s FLY Program, Jennifer has not stopped reevaluating and refining her role as a communicator and a leader as a dedicated member of a local Toastmasters Club. She’s a huge fan of anything spicy, as well as fruit juices with high-quality liquor. She dreams of one day having a secret passageway in her house.

Adam is an East Tennessee native and spent the past decade in financial services. Adam often jokes he is perfect for the position because he’s been a credit union member since he was four years old! He enjoys the whole experience of working at YMC, from travel, to helping good people across the country improve their lives through credit union membership, and of course our awesome team! He also always reminds clients not to be afraid to try something outlandish or bizarre for campaigns!

A graduate of ETSU, Adam spent his undergrad years focusing on criminal justice and criminology before receiving his M.B.A. from King University. When he’s not honing his financial skills, talking recidivism or playing with his dogs, you can find Adam at many of the local breweries Bristol has to offer. He also dreams of one day hiking the Rainbow Mountain Pass in Peru.

Everyone meet Kellie, a versatile member of the YMC team, bringing her passion for marketing and creativity to every project she tackles! Originally drawn to the world of fashion, Kellie discovered her true calling in marketing, thanks to over a decade of experience in brand strategy and design agencies during her time in Chicago.

Kellie’s marketing philosophy centers around authenticity—ensuring that every touchpoint tells a cohesive and genuine brand story, all while keeping her finger on the pulse of industry trends.

Want to hear a fun fact? Kellie’s earliest concert memories include the legendary performances of Brooks and Dunn and the iconic Reba McEntire, a testament to her lifelong love for music.

Her life motto is simple yet powerful: ‘Live every day to the fullest, you never know what tomorrow will bring.’ This philosophy guides both her personal and professional endeavors. We’re thrilled to have Kellie on our team, bringing her unique blend of creativity and industry expertise to every project!

As a Clemson University graduate, Katie brings both her English and Brand Communication education to the workplace as a YMC brand manager. She’s got a lot going on in her head, which is why one of her favorite creativity tips is to “brain dump.” What’s a “brain dump?” Simply jot down your internal monologue or ideas with reckless abandon and without regard to grammar or structure. This helps Katie clear her mind of thoughts and focus on the task at hand. Some really stellar ideas have come from those notes! If she could give her younger self one piece of advice, it would be: “Don’t be afraid to be bold and take chances. Put out into deep waters, and you’ll be surprised at what can happen.” She hopes to be bold and take a leap across the pond, as they say, and visit England one day! Hopefully she can get her favorite ½ sweet, ½ unsweet iced tea there or at least a Long Island. Not too much to ask.

Hailing from the NC state capital (that’s Raleigh if you didn’t know), Andrew is YMC’s Copywriter extraordinaire. That’s why he knows that “The verb form of ‘reconnaissance’ is ‘reconnoiter.’ The former is, strictly speaking, a noun.” Seriously, he knows his words and he’ll use those words to get bold and weird (in a good way) with his copy. Fuelled by a love for pasta, shellfish, a good single malt, or a meal consisting of all three, Andrew navigates life with a motto engraved in his heart: “Choose kindness. Always.” It is this guiding principle that has led him to explore the realm of marketing, driven by a desire to connect with people in meaningful ways. As he continues to chase his dreams, one bucket list item stands out above the rest – a pilgrimage to Scotland. With his heart set on adventure and his pen poised for creativity, Andrew’s journey is far from over.

Hailing from the Philippines, Arjon brings creativity and a positive outlook to work every day! While he is new to the credit union way he’s loved tackling the fresh challenge with his terrific design, where he uses his motto “know your audience, know what they want, and they will come to you.” In his free time, Arjon is quite the carnivore, enjoying fried meats and seafoods, and trying out new extreme sports and traveling to see and photograph the Phillipines many beautiful waterfalls! He also has enjoyed making creative connections and friends at YMC, and has said one of his favorite parts of the day is slurping up some noodles while thinking over to his fun fact to share with the team during standup.

Glenn is an integral part of the YMC team, bringing his passion and expertise in digital ads to the table every single day. When he’s not busy optimizing campaigns, you can find him indulging in his love for Yellowfin Tuna in any shape or form, or maybe he’s at his all-time favorite restaurant, Chili’s. And of course, no morning is complete without his go-to drink, a piping hot cup of coffee.

Glenn’s enthusiasm for online advertising is contagious, as the ever-changing and dynamic nature of the industry constantly inspires him. He relishes the challenge of keeping up with the latest updates and trends, making him a highly motivated and engaged team player. We’re grateful to have Glenn on board and look forward to seeing him continue to thrive at YMC!