What is VUCA and How Can You Find Your Way Through It?

Question marks across a table

VUCA. This term is frequently thrown around in boardrooms and strategy sessions across the country. Coined by the US Army War College in the late 1990s, VUCA is an acronym that was originally used to describe the combat conditions facing soldiers in Afghanistan and Iraq. It stands for volatile, uncertain, complex, and ambiguous. While the […]

Be Careful About Making Assumptions

Woman looking confused

To the people inside your credit union, everything feels familiar. They know the lingo. They’re used to the routines. They are in their comfort zone, and they like it. So, why is that a problem? Insiders often assume everyone else knows what they know and think like they think—even those on the outside. Unlike the […]

Not So Enchanted Mirror

Mirror, Mirror, on the wall, who is the fairest of them all? What if your fairness as a leader was the quality being measured instead of beauty? Leadership is always a challenge and our own least desired qualities are the hardest to face. Do you find certain employees more difficult to deal with than others? Perhaps there […]

Killing the Leadership Crazy Cycle

Checklist with check marks

Task saturation. It runs deep in every organization. It’s a topic that has come up in every strategic planning session we’ve conducted this year. When we start identifying things that can hold us back from achieving success at the next level, task saturation consistently ranks near the top of the list. Since it appears to […]

Resist the Pull of Urgency Bias

Watch on wrist

So, your 2018 strategic planning session is in the books. You came. You spoke up. You filled dozens of sticky pads with ideas. Now what? Fast forward to September 2019. Which of those ideas have you put into practice? Which ones are still sitting undone? How would you explain it if someone asked why you […]